FAQs

Do you accept returns?
Full price ready-made can be returned for a full refund within 14 days of the delivery date. Items returned past the timeframes outlined above may be returned in exchange for Angela Dionne™ gallery credit only.  The amount of the credit will be the current selling price of the items returned. Custom-made shoes & those marked CLEARANCE or FINAL SALE cannot be exchanged or returned at any time. We will only accept returns for Shoe Art that has not been worn or altered; footwear must be in the original condition – Angela Dionne™ does not accept returns for worn footwear.
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How much is shipping?
Shipping is absolutely free.
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Do you ship to other countries?
Currently, we are only shipping to the U.S. But we’ll soon expand to other parts of the world.
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How long does it take for shipping?
We ship via US Postal Priority Mail. After Shoe Art leaves the gallery, packages usually takes 2-3 days for the continental United States. To ensure safe delivery, someone must be home to sign for and receive all Angela Dionne™ packages.
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Is the paint durable?
Our paint is durable and flexible; we then apply a clear coat to seal the entire shoe. You can clean your Shoe Art with a damp cloth.  Note: Treat like your shoes like you would any treasured piece of art, because they are susceptible to scuffs and scrapes like all foot wear.
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Do you do custom designs?
Yes! If you have an idea, we will work closely with you to design and create your very own Shoe Art. Use our contact form to submit a request and someone will get back to you ASAP!
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What size shoe should I buy?
We carry sizes 6 – 10. Since we mostly do not carry half sizes, please choose the next highest full size. For instance, if you normally wear a size 6 1/2, please order a size 7. Also, if you have a slightly wider foot size, please order a size larger than normal.
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Care Instructions
All Angela Dionne™ shoes are painted with an acrylic-based paint that stands up to water, dirt, etc. They can be cleaned like any normal item. We recommend using a damp cloth with water only; avoid soap or harsh chemicals as these will damage the coating.
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Remember, these are like any normal shoes or and can be scuffed or scratched. The protective coating we apply does provide protection against usual wear but these are to be treated with care.
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We will touch-up or repair any of our items for the life of the product. This includes only the artwork and paint in case of damage. Please feel free to contact us and we will take care of the items for a small fee, in most cases for free.
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